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Grievance Redressal Mechanism for Accessibility Issues
In compliance with the SEBI circular, [Entity Name] has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
1. Dedicated Channels
o Email: accessibility@[entity].com
o Helpline: +91-XXXXXXXXXX (operational Mon–Fri, 9:30 AM – 6:00 PM)
o Web Form: Available on www.[entity].com/accessibility
2. Process
o All accessibility-related grievances will be acknowledged within 2 working days.
o Resolution/response will be provided within 15 working days.
o Complex issues requiring longer timelines will be communicated clearly to the complainant.
3. Escalation Matrix
o Level 1: Nodal Officer (Mr./Ms. [Name], Email: nodalofficer@[entity].com, Contact: +91-XXXXXXX)
o Level 2: Compliance Head / Director / Partner , Name, Email and Number
SEBI Contact Details:  Head Office – SEBI Bhavan BKC, Plot no. C4-A, ‘G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400051, Maharashtra.
Call: +91-22-26449000/ 40459000. Toll free investor helpline: 1800 22 7575
Northern Region Office : NBCC Complex, Office Tower-1, 8th Floor, Plate B, East Kidwai Nagar, New Delhi – 110023. Tel: +91-011-69012998. Email: sebinro@sebi.gov.in
Contact Details
📍Location : Arams Mangalapuram, Thonnakkal Po, Thiruvananthapuram, Kerala, 695317
📞 Contact : +91 70129 50887
📧 Email : support@abinasmurthulla.com
✅ SEBI : INH000019938
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